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IT Ops Engineer

Sunnyvale, CA 94085

Post Date: 04/09/2018 Job ID: 8299 Industry: IT Operations Pay Rate: Not Specified
Production Support Engineer
Responsibilities:

* Ensure servers are highly available
* Monitor, Validate the system using Splunk / Hubble to ensure to ensure uptime
* Modify / update alerts to reduce the Signal-to-noise ratio
* Debug issues to analyze the root cause, clearly communicate the impact and mitigation plan
* Effectively communicate with partners about Integration points.
* Participate in Production release, pager duty
* Lead the existing production support team
Skills: * Expertise in production support * Understanding of regulations/frameworks (ex: PCI, PII, ISO 27001, NIST) * Expertise with one the following: Elastic Kafka Cassandra Memcache Elastic Apple Hubble Oracle Java Objective C Sys Diagnose Debugger * Experience with Splunk or similar monitoring platforms is a big plus * Hubble experience is an additional value, not a must * Excellent troubleshooting skills * Good verbal and written communication skills

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