IT Administrator

San Francisco, CA 94105

Posted: 12/06/2018 Industry: IT Operations Job Number: 8550 Pay Rate: Not Specified
We are looking for an IT Administrator to support our client with various technical administration work. The most critical project will be to help our client get rolling on a new JIRA Service Desk project, so we are looking for an IT Admin that has working knowledge of JIRA and/or other Helpdesk tools is critical.

Here's a full list of projects the IT Administrator will be working on:

- JIRA setup, maintenance, and reporting
- Configuring a JIRA Service Desk instance with ~25 agents
- Working with IT on workflow updates and configuration changes
- Confluence page maintenance
- Consistency checking and formatting maintenance for wiki pages
- Working with content owners to do page revisions
- Communicating with business stakeholders about security vulnerabilities
- Following up on vulnerability remediation status
- Weekly roll-up reporting
- Writing security exceptions
* 5+ years of IT Administration * JIRA * Confluence * Vulnerability Management experience would be a huge plus
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