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Content Development

Sunnyvale, CA 94085

Post Date: 08/03/2018 Job ID: 8412 Industry: Creative Pay Rate: Not Specified
We are looking for an experienced Technical Writer to be responsible for creating technical documents, explaining complex information in a clear and concise manner, and working with technical staff to ensure accuracy of documentation. We are looking for someone that is self-motivated and can come up with ideas on how to improve what is already in place or if necessary scrap it completely for a better solution.

Responsibilities include:
* Plan, develop, organize, write, and edit operational procedures
* Organize our internal team knowledge base and create a process to keep documentation accurate
* Create a style guide and standardized templates for different categories of documents
* Update the design and content of our customer-facing websites
* Suggest ways to improve content with formatting and visuals
Key Qualifications * Exceptional writing, editing, formatting, collaboration, and communication * Experience transforming content using visuals and formatting * Experience collaborating with subject matter experts to produce documentation * Ability to express ideas clearly and diplomatically * Proven experience working in a technical writing position * Familiarity with the Atlassian tool suite, especially Confluence and JIRA * Real passion for providing an outstanding user experience * Understanding of how readers find and use content on the web, preferred * Self-starter and able to work with minimal supervision. * Awareness of information security best practices preferred. * Previous experience in software engineering or cryptographic field a plus

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